ServiceNow TPRM SME

Relevant Work Experience – 4-7years

Status – Full Time

Location – Bangalore(Hybrid)

Job Description :

About the Role:

• Demonstrate strong understanding of TPRM domain in Banking industry (deep understanding of the industry, emerging trends, issues/challenges, kVendorplayers & leading practices) during the requirement gathering sessions with the client’s stakeholders.
• Knowledge and exposure of RBI Circulars pertaining to Financial Outsourcing, IT outsourcing, risk assessment methodologies, TPRM Framework, TPSA, GDPR, Information Technology Act, 2000 (IT Act), the Personal Data Protection Bill (PDPB).
• Serve as a trusted advisor to clients, offering expert guidance on complex TPRM challenges, regulatory requirements, and emerging industry trends.
• Collaborate closely with cross-functional teams within the bank (Client) to deliver integrated TPRM solutions that address holistic needs and regulatory requirements.
• Ability to communicate and influence business decision makers – effectively translating process and technical gaps into business risk.
• Maintain relationships with client management to manage expectations of service, including work products, timing, and deliverables. Demonstrate a thorough understanding of complex information systems and apply it to client situations.
• Demonstrate strong project management skills, inspire teamwork and responsibility with engagement team members, and use ServiceNow to enhance the effectiveness of deliverables and services.
• Actively contribute to improving operational efficiency on TPRM Automation project.
• Engage with each stakeholder for creation and review of BRD and FRD’s or user stories while being present in the client locations.
• Perform functional testing, unit testing and integration testing, applicable as part of the quality assurance plan for each system release based on the requirement communicated by the IDEC team members.
• Communicate the identified functional bugs/errors in the testing environment to the development team in coordination with Testers. The team will document and maintain the results of test cases in the test report.
• Mandatory Requirement – Well versed with TPRM