- Generative AI powered CX platform with autonomous agents across voice, text, email, image/document processing.
- Global first Multi modal, Multi-lingual generative AI powered CX transformation platform across 400+ languages and integration ready across 1000+ systems.
- Powered by AI models which predicts behavior at 85-90% accuracy by listening and observing 2 way conversations with AI agents, digital touch points and transactions.
- In-built consent and incentivization engine for customers to connect and share information – 2 million+ customer data captured.
Better Customer Satisfaction
Improved Productivity
Go Beyond Chatbots
+ Action
Automate Processes
Voice Automation
Transform your voice interactions with our cutting-edge voice-to-text and voice-to-voice automation. We support over 100 languages for voice translation and provide multilingual voice analysis for sentiment and quality checks.
Email Automation
Our intelligent email automation system not only responds to emails automatically but also takes into account the email history and CRM data to provide personalized and context-aware responses.
Chat Automation
With CXsphere’s chat automation and co-pilot capabilities, you can handle multilingual customer conversations with ease. Our AI-powered chatbots integrate seamlessly with your existing systems via API calls, ensuring a smooth customer experience.
Document and Image
CXsphere’s intelligent document and image processing capabilities allow you to extract valuable information efficiently. We can merge document processing with customer experience automation, enabling you to deliver exceptional service.
Incentivized Multi-Channel Lead Gen
Activate new and existing customers
across their preferred channels.
Hyper-Personalized Targeting
Drive campaign targeting with 1:1 next best
action, & specific product recommendation.
Automate Sales/Marketing
Gen AI-powered Sales/Marketing Automation. Drive personalization, productivity, and
NPS powered by AI.
Rapid Onboarding
Audience Identification
Micro Customer
Segmentation
Hyper-personalized
Targeting
Customer Journey & Revenue Optimization
Incentivized & Activated Multi-Channel Lead Generation
CXsphere blends hyper-local segmentation with deep personalization, delivering the best of permission-based and performance marketing.
Hyper-Personalized Targeting
CXsphere consistently churns out high-conversion campaigns via unique and best-fit AI Models – fueled by hyper-local customer segments.
Hyper-Local Customer Segmentation
Aligning brands, products, and customers is crucial in today’s thriving local commerce. CXsphere provides real-time single-source metrics to guide business owners.
100% Managed Multi-Channel Integrated Campaigns – Email, SMS, and WhatsApp
100% Predictive and Automated Customer Engagement
Predict Customer Churn 90 Days in Advance
Fully Managed Solution
Audience Identification
AI Guided Predictive Recommendations
churn probability, and brand affinity—up
to 90 days in advance.
Revenue Growth
Personal Growth
and retain high-value customers.
Brand-Customer Affinity
The relationship between brands and customers is constantly evolving, with more choices available than ever. CXsphere identifies customer profiles with measurable affinity toward your brand.
Consumer Insight & Brand Perception
Today, brands focus on understanding their customers on a one-to-one level in a highly competitive market. CXsphere helps you understand and predict customer behavior, brand perception, and competitive intelligence in real time.
Upsell, Cross-Sell & Churn Prevention Analysis
CXsphere helps you acquire and retain customers through actionable recommendations from its AI models. The platform helps you maximize the lifetime value of each customer.
Hyper-Local Customer Segmentation
Your most loyal customers are often right around you. CXsphere delivers your local customer segments through a consent-driven data aggregation and analysis.